Some great news here at RPOC Telecom !
During this Covid-19 time in our lives , A mighty Thanks to Our Customers for their trust in RPOC telecom , as we are here to serve !
Thank You to all !
This morning RPOC Telecom announced that we would become a 3CX Hosted Services Provider !
3cx a reliable , reputable and dependable IP PBX software based manufacturer has set up their own web hosting ISP sites providing 3cx Partners the ability to support our Customers and End Users by supplying Hosted telephone services direct !
RPOC Telecom has decided to enter the Hosted services market and provide the standard 5 9's reliability to Customers who choose to break from the norm of high Capex and Opex costs by lowering overall monthly premiums and support of Small Businesses !
Our services are no different from any other platform Provider except we support each and every Customer with the motto :" Customer are always right and Customers always come first " , and in some cases We give more bang for the buck in lower yearly cost , more features that you need to run your business and NOT spent on fixing technology ! So let us help you remove the burden of higher costs with software and hardware maintenance and costs adjustment of Your yearly Telecom Expenses !
Our rates are set with discounted options for the SMB Market also !
Small businesses should NOT have to pay the same as large Corporate rates and some Corporate rates should be discounted as well !
Month to month , yearly , 2 year , 3 year and even 5 year and beyond contracts available !!
We can supply your Company with detailed information to lower costs via comparisons with reliable telephone sets or apps sip trunks for inbound and outbound dialing free remote maintenance a review of your network capabilities to support Hosted services and more !
We will be more than glad to assist in your effort to obtain as much information to help you in your preparation for Telecom changes including your existing infrastructure !
So what do Company End Users get ?
100% Remote worker support as we know that when you are home things don't always go right !
Remote Workers can now Video and Audio call and Conference with Colleagues via the web client ! Just log into your web client via a browser and set up a video call ! That easy ! Just choose a user and click ! Leave the rest to us !
Being a hosted service , there is no need for any major changes to your Corporate or Business network ! There could possibly be small changes in the Corporate firewall ( We would discuss and make sure this is secure 150% prior to any changes ) to allow your phones to contact the 3cx system but in most cases no changes are necessary for voice and / or video ..
Plug and Play !
Note : We use our i Phones quite a bit as well as our PC apps and desk telephones so you have a choice as to remote workers and their devices to use !
All PC and i Phone apps are free also via 3CX
Take a look at some of the dedicated features supported at no cost :
On a footnote : Just recently I had some issues with Verizon FIOS and sat and experienced the most worst Customer Service ( Artificial Intelligence as well as no support personnel available ) in my many years of being in this business , over 4 to 6 hours to get to chat with a service tech online and could not help , and 3 times over the past month and still no fix to a dead phone line . No one should have to go thru that as I was amazed after personally experiencing this ..
Our 3CX provided platforms are state of the art , working in conjunction with major internet Service providers , We assess your current Office site network set up to make sure that there will be no hidden problems prior to acceptance of the services ! Part of our installation assessment includes the amount of bandwidth , types of traffic , any servers or other network devices utilizing your bandwidth and any other hardware or software in order to make sure your Business is capable in your current set up to handle the new traffic and phone son the internet . After this assessment we will write up any wants needs or changes necessary in order to make sure complete satisfaction including any type of costs necessary like increasing bandwidth etc. if applicable . Our systems are also capable of video phone to phone conferencing and chat so we always include any needed improvements in our assessment !
So if you need to make a decision and are in search of reputable services , Please call today as we would be honored to acquire your business but we will work for it and give you the best rates and service first and thru out your contract with RPOC Telecom !
RPOC Telecom Team
email : firstname.lastname@example.org Or call us at : 781 563-9733