What do we do here at RPOCtelecom.com ?
24 hours 7 days a week 365 days a year serving our customers !!
Our Value to you
Our store :
Our store is huge and getting larger all the time in order to accomodate the latest in technology from VOIP and Networking to Video and more ! Security cameras ? We do that as well with only high quality Video and Audio recording Name brands too ! We have to manage this every day in order to accommodate our customers but we love it and enjoy it very much ! From 1 telephone to over thousands ! From one computer or Network switch and router to thousands ! We handle all of your needs and quickly too ! Each and every day we try to offer more Product Installation and Service resources to our customers in order to give them full advantage of a product that we sell to them . It does not stop after the sale ! We are firm believers that after the sale is just as important as before the sale ! So we opened this forum to hear from anyone who wishes to ask questions on our store and services from technical to product description purchasing sales and more . Our product line grows every day and is now over 500 products of brand named merchandise for VOIP and Networking in our store ! We have to accommodate all of our customers so we just do not remove products like some of the other stores as when you purchase a product form us you may need more or a replacement product later so we keep all products as long as we possibly can ! We love it as we give you the very best in value and service for all of them ! Almost all of our products in our store ship same or next day for fast service ! depending on how fast you need it we can accommodate each and every order !
Our sales team
Our Sales team work very hard each and every day to give you the best in class products service and pricing that we can ! The more customers and product we sell , the better pricing we can give to our customers ! From early on the road to late getting home , we travel all over to find you and once we make contact will will establish a relationship and hopefully for many years enjoy serving you ! We have an extensive portfolio and will taylor it to your very needs ! Let our experts give you a small demonstration or sit down with you to discuss your wants and needs ! From Telephones to Full Video Conferencing devices to Security Cameras we can handle it all !
Our Installation Team :
We serve our customers from a small installation to a large installation the same way ! We call You , We plan with You and then we implement your ideas and suggestions into the system ! This way you can either have complete control over how it is set up or leave it to us and we will discuss our plan with you ! Either way we aim to give you the best service available ! Installing telephone systems for over 40 years , We know a thing or two about this and we are glad to share it with you to save you money and time !! Yes we DO work weekends when you need us to ! From VOIP systems and/or Call Centers we can have you up and running in no time at all ! KNowledgeable call Center experts we can help you plan your Call flows Telco Circuits or SIP trunking right down to setting up your agents and assisting your administrators on call reporting the details !
Available Contracts
From Hosted services to outright purchases , you do NOT want to have a failure at any time ! We give you contracts direct from RPOC telecom or from our Manufacturers and Suppliers in order to eliminate the middle man and get you the fastest replacement services available for all critical and non critical equipment ! We have maintenance , service agreements , Sales , Warranty contracts and more to help your business if you have problems ! Direct from the Manufacturers and given to you ! We try to cover each and every product that we sell ! You can contact the Manufacturer or service Provider in most cases direct ! Eliminating the annoying task of opening a ticket and waiting for a service person to call you back !
Hosted telephone service !
We also have Hosted services and contracts available also ! Everything pre programmed and we come to your site and just plugged in at your site ! One of our recent contracts was a Post Office and in 3 Hours we placed 40 Polycom Telephones tested them and they worked perfectly , and adapted the paging to IP Standards ! Also for service , Just pick up a telephone and get a service change quickly ! Problems ? Call immediately to the Centers and get rapid response !
Wiring and cabling
With today there are so many challenges in moving or opening up new offices ! We have been cabling and wiring premises for over 40 years nad know all of the standards and practices as well ! We use only the latest and highest quality of technical standards like patch panels and equipment so you can move in and just plug your PC or Telephone in with no worries ! From a few cables to many we can help ! We have been involved in projects over 500 cables and multiple locations !! With all of the standards today , from Category 5 to Category 6E we can accommodate at lightning speed and make sure you have no issues ! From cabling problems to network bottlenecks we balance and test it all out prior to you moving in !!
So take a look at our Website and check out Our Store and give us a call today ! Let us make it simple cost effective and above all no worries ! We do not do anything else but Voice and Data ! Need a new Vendor ? We can help as we work on a LOT of VOIP telephone systems !
Thank You for taking the time !
Rpoctelecom Team
781 563-9733