Need a new system ?
Growing and need more phones ?
Need more Network or Voice Telephone wiring to support more people ?
Need to add more telephones to Your Phone system ?
Need to add more Call Center Agents ?
Need to add more equipment for adding phone lines on an existing telephone system ?
Need a SIP Analog or Digital Gateway or a Session Border Controller to manage the Network ?
We got this and more !!
Come and see our available inventory just a click away , then call us as we will strive to work with You on any Telecommunications , Networking , Call Center or Wiring project ! From PBX Brands like Sangoma to Grandstream to 3CX and many more , To a HUGE Listing of Hosted Services , From brand name telephones like Snom to Yealink to Fanvil to Cisco and many more !
As the The holiday season comes upon us , We know what it takes to close out the year and support companies in a mad dash to finish up projects , complete transactions and get ready for the new year , buy that new Phone system or network and get it on this years taxes etc. ! We are here to help as we have some fantastic end of year deals for those who wish to try and save on materials and labor ! From Telephones to VOIP Systems , Hosted or non Hosted services , Call Centers Small and Large , Gateways , Session Border Controllers , WIFI and Standard Networking products and installation services from major manufacturers like Cisco and Ruckus , SMB Products like Netgear and TP-Link ! So come check out our services and see why we are striving to be number one in sales service and support !
We offer Remote services , Local on site services , Some on site services are available in certain cities and towns so check with us first , as we are open almost 24 hours a day ! Most products direct sale to you to install yourself or with our help ! Installation time onsite can be less than a day as times and services vary but we try to cut down onsite time to help you in the transition by Engineering and Programming most equipment prior to arrival onsite ! As this time of year can get pretty busy attempting multiple projects and deadlines to work under , We can assist by doing some of the leg work for you ! Just go out to our schedule and book some time ! We would be glad to help in any way we can whether it is labor or Materials !
We also try to offer some serious discounts and deals on all of Our existing and leftover equipment ! We have a LOT of refurbished products in stock today discounted and ready to ship so call and talk to Us about these products and how we can save you a lot in terms of financial goals and budgets ! We can work with you to help you achieve your projects and save time and money !
As for Call Center Management , This time of year is always very hectic trying to keep up with running those reports to see what the Call Center is actually looking like statistic wise ! We can help you do end of day week month and yearly reports ! Simplifying them for your understanding !
Working with Call Centers , attempts to keep it running smooth can be very difficult in a busy environment as the technical side of multiple agents posing a number of tasks of managing them and maintaining your customers direct to agent time in terms of less hold times and faster call answer times ! No customer wants to be on hold as we all know ! We can help by assisting you in these duties by sharing our expertise in 24/7 operation tips on routing calls , etc. as we have learned over the years to make hard to manage issues practical and carefree in some instances ! Our expertise in Call Center Install and Management extends over 40 years from a few agents to as many as 800 and more ! So give us a call today for some real time help !!
We also have products in stock and ready to deploy on a moments notice to make your Call Center Business efficient and easy to manage as in crm integration and more for full sight into all aspects ! From a simple huntgroup and small business to a few hundred or more we can be there for you today !
From All of Us to ALL of YOU Thank You for allowing us to serve you and for your tremendous support to Our Business !!
RPOCtelecom Staff
617 480-7894